Medical Assessment & Activation. Once a local doctor or hospital confirms that specialised treatment is required, our medical operations team reviews the case and activates your evacuation. We assess your condition, location, and treatment needs to determine the safest and fastest route to advanced care.
We arrange and manage your transfer to the most suitable regional or international hospital, equipped to treat your condition. This may involve air ambulance, commercial medical escort, or specialist ground transport — whichever is clinically appropriate. Our team coordinates every detail with hospitals, aviation partners & immigration authorities
Care, Support & Financial Protection. Once you arrive at your receiving hospital, you can focus on recovery — not logistics or unexpected costs. Utomi manages the evacuation process and associated expenses, giving you and your family peace of mind during a difficult time. Members on Silver and Gold plans also benefit from hospital support and repatriation where applicable.
Serious medical emergencies need more than transport. Utomi coordinates your evacuation, hospital care, and treatment.
Comprehensive protection from $5 per day (Daily cover with a minimum premium apply).
Most people don’t expect to face a medical emergency while travelling.
We assume it won’t happen to us — until it does.
Accidents and illness can occur without warning, including:
When this happens, getting to the right medical facility quickly is critical.
Utomi arranges emergency evacuation to leading centres of medical care,
coordinating doctors, hospitals, and transport.
So you can focus on what matters most.
It takes just a few minutes to protect your family with professional medical support.
Utomi is part of the Aeroworx group, with extensive experience coordinating medical evacuations and crisis response.
Our operations team is available day and night, with support in English, French, Arabic, Portuguese, and selected regional languages.
We arrange evacuation to leading centres of medical care and coordinate onward treatment when required.
Choose simple evacuation-only protection or extended plans including hospital care and repatriation.
You only pay for essential medical and evacuation cover — not unnecessary travel extras.
When a child is evacuated, we help arrange appropriate accompaniment wherever possible.
We assist with repatriation arrangements in the event of a fatality, in line with policy terms.
Cover available up to US$50,000 per eligible claim, subject to policy conditions.
Contact us by phone, WhatsApp, or Telegram at +44 7853 112 907, or use the form below.
As soon as you call, we are working on getting the patient to where they need to be
We deliver the patient to a hospital where medical insurance can take over
Providing you with precisely the cover you need and no extras – all at an affordable cost
For more details of Utomi’s medical evacuation cover, see our Frequently Asked Questions. Utomi is a product from Aeroworx, a company that specialises in medical emergency air evacuation and hospitalisation services in Africa.
We offer air evacuation, hospitalisation and repatriation policies to business, groups and individuals. If you require one policy that covers both emergency medical treatment and medical evacuation, head over to the Aeroworx site and find out about Emergency Evacuation and Medical cover for you and your family.
