When serious illness or injury occurs, finding the right hospital quickly can make all the difference. Utomi works with experienced medical teams to assess your condition and arrange evacuation to the most appropriate facility for your care.
A medical emergency can turn your carefully planned family holiday into a full-blown crisis. With Utomi, you are never left to face it alone.
Utomi provides specialist travel medical and evacuation cover across a growing number of African countries — with a long-term vision to support travellers throughout Africa
Travel insurance has its place. Utomi is different.
When a major, life-threatening medical emergency happens, what matters most isn’t missed flights or lost baggage — it’s rapid access to the right hospital.
Utomi focuses on one critical thing: expert medical evacuation and coordination to the most appropriate centre of medical excellence.
Because in a true emergency, nothing matters more.
Providing you with precisely the cover you need and no extras – all at an affordable cost
As soon as you call, we are working on getting the patient to where they need to be
We deliver the patient to a hospital where medical insurance can take over
Arrange it here in a few minutes
If a serious medical emergency happens while you are travelling, what will you do?
Local treatment may be limited or unavailable. Access to specialist care can be uncertain. In many cases, the only safe option is urgent medical evacuation.
Without proper cover, families are often faced with impossible decisions — finding tens of thousands of dollars at short notice, negotiating with air ambulance providers, hospitals, and authorities, all while worrying about a loved one’s life.
The financial pressure.
The emotional stress.
The uncertainty.
It can be overwhelming.
In a medical emergency, Utomi arranges rapid evacuation to the nearest and most appropriate medical facility for your condition — often by air ambulance.
Our medical partners assess your situation and coordinate your transfer to a regional or international centre of medical excellence, ensuring you receive the right care as quickly as possible.
With Silver and Gold cover, Utomi continues to support you after evacuation, including hospitalisation and ongoing medical care, giving you comprehensive protection when you need it most.
We coordinate with airports, local doctors, receiving hospitals, aviation providers, immigration authorities, and emergency services. Our experienced team manages every step — so you and your family can focus on recovery, not logistics.
Whether you’re exploring East Africa’s savannahs or Southern Africa’s coastlines, Aeroworx is ready to get you to safety fast — wherever your travels take you.
In East Africa, Aeroworx partners with AMREF Flying Doctors to deliver the trusted Maisha Diamond evacuation plans — ideal for safaris, beach holidays, and adventure travel in Kenya, Tanzania, Uganda, Rwanda, and neighbouring countries. Travellers benefit from rapid air evacuation and 24/7 medical support to leading hospitals.
Across Southern Africa — including South Africa, Botswana, Namibia, Zambia, Zimbabwe, Mozambique, and Madagascar — we offer Utomi, our dedicated evacuation service for tourists and families. It includes 24/7 WhatsApp support, evacuation to top hospitals, and cover even during riots or political unrest.
Wherever you travel in Africa, Aeroworx has you covered.
Tourist-friendly plans with 24/7 help, cover for unrest, and evacuation to the best hospitals in Africa.
Core emergency evacuation for peace of mind on holiday.
Our best balance of protection and price for families.
Maximum support for remote trips and longer stays.
* Pricing shown is indicative. Final price depends on destination and trip length. Cover subject to terms and exclusions.
Quick answers for holiday travellers. If you still have questions, message us on WhatsApp 24/7.
All plans include 24/7 coordination and access to world-class African medical facilities.
| Benefit | Bronze | Silver | Gold |
|---|---|---|---|
| Emergency Medical Evacuation | Up to USD 50,000 | Up to USD 100,000 | Up to USD 150,000 |
| Hospitalisation after Evacuation | – | Up to USD 100,000 | Up to USD 350,000 |
| Search & Rescue Includes local ground assistance, locating and retrieval of missing persons, extraction from dangerous environments, and response during unrest or terrorism incidents. | – | ✓ | ✓ |
| Follow-Home Care | – | – | Up to USD 2,500 |
| Compassionate Family Travel | – | – | Up to USD 10,000 |
| Repatriation of Mortal Remains | Up to USD 500 | Up to USD 500 | Up to USD 1,000 |
| 24/7 Emergency Response & Coordination | ✓ | ✓ | ✓ |
| Cover Valid Across Africa (business & leisure) | ✓ | ✓ | ✓ |
Select your plan above to order now and get instant 24/7 evacuation cover.
Our team is here 24/7 to make sure you travel with total peace of mind.
Message us anytime or speak directly with our emergency support team.
Response times are usually under 30 minutes — even during weekends and holidays.
Buy your emergency medical evacuation cover online in just a few minutes.
With 24/7 WhatsApp support, cover for riots and unrest, and evacuation to Africa’s top hospitals — you’ll never travel unprotected again.
Plans start from as little as $2/day — instant confirmation, no paperwork.
From just $2 per day, Utomi gets the patient to a modern hospital that can speed their recovery
As soon as you call, we are working on getting the patient to where they need to be
We deliver the patient to a hospital where medical insurance can take over
Providing you with precisely the cover you need and no extras – all at an affordable cost
For more details of Utomi’s medical evacuation cover, see our Frequently Asked Questions. Utomi is a product from Aeroworx, a company that specialises in medical emergency air evacuation and hospitalisation services in Africa.
We offer air evacuation, hospitalisation and repatriation policies to business, groups and individuals. If you require one policy that covers both emergency medical treatment and medical evacuation, head over to the Aeroworx site and find out about Emergency Evacuation and Medical cover for you and your family.
